Web Site Terms and Conditions of Use 

1. Terms 
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on MAYE's Cleaning Service’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on MAYE’s Cleaning Service's web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by MAYE's Cleaning Service at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer
The materials on MAYE’s Cleaning Service web site are provided “as is”. MAYE’s Cleaning Service makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, MAYE’s Cleaning Service does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations 
In no event shall MAYE’s Cleaning Service or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on MAYE’s Cleaning Service's Internet site, even if MAYE’s Cleaning Service or a MAYE’s Cleaning Service authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata 
The materials appearing on MAYE’s Cleaning Service’s web site could include technical, typographical, or photographic errors. MAYE’s Cleaning Service does not warrant that any of the materials on its web site are accurate, complete, or current. MAYE’s Cleaning Service may make changes to the materials contained on its web site at any time without notice. MAYE’s Cleaning Service does not, however, make any commitment to update the materials.

6. Links 
MAYE’s Cleaning Service has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by MAYE’s Cleaning Service of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications 
MAYE’s Cleaning Service may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law 
Any claim relating to MAYE’s Cleaning Service’s web site shall be governed by the laws of the State of Illinois without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

9. Refunds 
Any refunds will not be given if not contacted within 24 hours of the cleaning.

10. Breakage/Damage and Loss Policy 
Customers must provide images of damage of both before and after the cleaning along with proof that damages were caused at the time of the cleaning. All claims must be made within 48 hours of the cleaning appointment. A receipt or estimate of equivalent item is required for reimbursement. Once the office receives the notification we will contact you as soon as possible. If we do not hear from you within 48 of the cleaning appointment, we will assume you do not want to have us resolve the issue and the situation will void.

11. Recurring Cleanings 
Two consecutive cancellations of reserved appointments will terminate future reserved dates. 

12. Late Cancellations 
Any cancellation or reschedule requires at least 24-hour advance notice in order to avoid penalty fees added to future appointments.

13. Delays 
Cleaning teams are allowed an 1 hour window to deal with traffic, parking, and other surprises.

14. Right to Refuse Service 
Cleaning teams have the choice to leave upon arrival if the home is in extreme condition or feel unsafe/threatened. Scheduling a cleaning that is not reasonable to the cleaning team may refuse service on the spot and you will be charged the maximum cancellation fee.

15. Use Of E-mail Addresses
Submitting e-mail inquiries allows MAYE's Cleaning Service to utilize your e-mail address for marketing purposes - such as e-mail newsletters, promotions from partnered services. To decline e-newsletters and promotional e-mails, an unsubscribe request is required. 

16. Satisfaction Guaranteed Agreement
Customers must revise the work performed by the cleaning teams prior to signing our Satisfaction Guaranteed Agreement upon completion of service. If not present during appointment, notifications of dissatisfied work must be made within 24 hours to issue refunds.